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Privacy Policy

Last updated: February 20, 2026

1. Introduction

GAIA OS ("we," "our," or "us") is operated by Gaia Eats Sdn Bhd, based in Kuala Lumpur, Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect information that you provide directly to us, including but not limited to: name, email address, and usage data when you interact with our AI-powered services through Meta platforms (Facebook, Instagram, WhatsApp, Threads).

3. How We Use Your Information

We use the information we collect to: provide and maintain our services; improve and personalize your experience; communicate with you; comply with legal obligations; and protect against fraud or unauthorized access.

4. Data Sharing

We do not sell your personal information. We may share information with third-party service providers who assist us in operating our services, subject to confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request data portability or restrict processing. To exercise these rights, contact us at jenn@gaiaeats.com.

8. Cookies & Tracking

Our services may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: jenn@gaiaeats.com
Company: Gaia Eats Sdn Bhd
Location: Kuala Lumpur, Malaysia